Please do not send sensitive personal information unless it is necessary for your inquiry.

Contact form status: At the time this policy takes effect, the website contact form is a front-end form and does not transmit submissions to Samjoko Media. To ensure we receive your inquiry, contact us directly using the email address or telephone number below. If a functioning form is introduced, any information it requests and transmits will be handled as described in this policy.

How We Use Information

We may use personal information to:

• Respond to questions and service inquiries.
• Assess project requirements and prepare or send quotes.
• Communicate with you about a potential or current project.
• Operate, maintain, secure, and improve the website and our services.
• Send marketing messages only where we have the required consent. You may unsubscribe from marketing emails at any time using the unsubscribe instructions in the message or by contacting us.

We use personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and we will seek consent for any new purpose where required.

Quotes and Square

Samjoko Media does not accept or process payments through this website. We may use Square to prepare and send quotes. Information needed to prepare or deliver a quote may be provided to Square. If you interact with Square, its handling of your information is also subject to Square's privacy practices. Any payment offered in connection with a quote is handled through Square, not through this website.

Cookies and Analytics

The website may use cookies or similar technologies for basic site functions and analytics. These technologies may collect information about how visitors use the website. You can manage or block cookies through your browser settings; doing so may affect some website features. Where required by law, we will obtain consent before using non-essential tracking technologies.

When We Disclose Information

We may disclose personal information to service providers who help us operate the website or deliver our services, such as website hosting, analytics, communications, and quote-processing providers. They may use the information only to provide services to us and are expected to protect it appropriately.

Some service providers may process or store information outside Canada. In that case, information may be subject to the laws of the jurisdiction where it is processed. We may also disclose information where required by law or where reasonably necessary to protect our rights, property, or safety. We do not sell personal information.

Retention and Safeguards

We keep personal information only as long as reasonably necessary for the purposes described in this policy, to provide our services, and to meet legal, accounting, or other legitimate requirements. We then securely delete, destroy, or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable legal exceptions, you may ask us to:

• Tell you whether we hold personal information about you and provide access to it.
• Correct information that is inaccurate or incomplete.
• Withdraw consent to certain uses of your information.

Withdrawing consent may affect our ability to respond to an inquiry or provide a requested service. We may need to verify your identity before responding. We will respond within the time required by applicable law. If we cannot provide access or make a requested correction, we will explain the reason, subject to legal restrictions.

Contact Us

For questions, access or correction requests, or concerns about our handling of personal information, contact us:

Samjoko Media

Email: samjokomedia@outlook.com

Telephone: +1 905 367 6863

Website: samjokomedia.com

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.